Once I decided to get my employees trained in customer service training, I began my hunt for a good trainer. After two weeks of hunting, I finally found the trainer who could do justice to the program. I hired him at $100 per hour. I must say that he has been very efficient in his job. I can already see some results of his training.
Entries Tagged 'Business :: Sales / Service' ↓
It is important that Customer Service Training is done by a good trainer
November 16th, 2008 — Business :: Sales / Service
My Experiences With Bank Check Processing
August 3rd, 2008 — Business :: Sales / Service
Starting up a new business is full of headaches. I’ve had to look into Bank Check Processing recently - I didn’t realize how prevalent checks still were.
I’ve been looking into options for
Electronic Check Payment Processing. It’s hard to settle on the best, but at some point I’m going to have to settle on a solution.
Hopefully I’ll make the right choice.
Please comment and let me know what you think.
Learning About Check Payment Processing
July 30th, 2008 — Business :: Sales / Service
Starting up a new business is full of headaches. I’ve had to look into Check Payment Processing recently - I didn’t realize how prevalent checks still were.
From what I’ve been able to learn about Bank Check Processing, there are a lot of options out there. It’s tough to settle on just one. We have a limited budget, so cost will have to be a primary concern.
I suppose it’s a good problem to have, but it’s still a hassle.
Your comments are welcome as always.
Books Published By The Authors
July 10th, 2008 — Business :: Sales / Service
Self-publishing is basically the publishing of books and various other media personally by the authors themselves. In other words they are not published through any agents or publishers.
Self-publishing in practical terms represents a very small portion of the book publishing business in terms of total sales. Self-publishing has been there in one or the other form since the establishment of publishing. It has experienced a raise in its activity with the development of various publishing technology. The development includes desktop publishing systems, xerography, the World Wide Web and print on demand.
The best part regarding self-publishing is that there is no barrier to age and the writer has the freedom to set their own price. The writer controls everything starting from editing to formatting.
Earmarking The Best Franchises To Buy: Franchisor Support
June 24th, 2008 — Business :: Sales / Service
People who prefer doing business on a franchisee basis, look at the support options that are available from the franchisor. The main reason that you are opting for a franchisee based business is that the franchisor would support you. This means that the franchisor support becomes the key factor in your overall decision making process to decide which the best franchise opportunity to buy is. The franchisor support is available in multiple modes. The most common mode is a centralized advertising system and consultancy support. Another option is where company deploys a full time consultant at your office. Most common and arguably the best option is when the company has a pool of roaming consultants who are deployed on a case to case basis.
Developing appointment setting skills
February 19th, 2008 — Business :: Sales / Service
One of the biggest challenges of my new job is getting the required skills to function effectively over the telephone. Although I close the sale from a face to face presentation I am required to set the appointment over the telephone. I am fine when I get in front of someone but I will have to work on my skills when it comes to setting up an appointment. The first point of contact is often from cold calling so this is a new area that I am going to have to become familiar with.
Is a vending business right for you?
January 17th, 2008 — Business :: Sales / Service
There's a lot of money to be made, but is a vending business right for you? You have to service your machines, which requires a lot of traveling, no matter what the weather. It also reuires a lot of heavy lifting, when you have machines that contain drinks. Placement of the machines also requires a lot of heavy lifting, as the machines themselves are very big and bulky. You have to repair the machines when they are not functioning properly, and you have to be sure that refridgerated units are properly powered.
Regarding Drop Shipping
January 5th, 2008 — Business :: Sales / Service
One of the management techniques that has led to dramatically lowered prices of consumer goods bought over the internet is drop shipping. With this method, the online retailer carries no stock at all! All the retailer does is to link consumers with suppliers or wholesalers. When a purchase is made, the retailer notifies the wholesaler. It is then the wholesaler that ships the item direct to the customer. However in online commerce, the Latin saying “caveat emptor” or buyer beware holds especially true, as you cannot see physical representative until the last moment, if at all.
Truck Freight Brokers
January 1st, 2008 — Business :: Sales / Service
Truck Freight Brokers are the best in the business of transporting cargo on roads. The brokers help you in getting contacts with potential cargo movers who transport your freight. Truck brokers can have a business set up in their homes, too. They can work from home or conduct their own freight business. Freight brokers do not have any hand in the transportation of goods. They just take you to the best truckers or carriers so that you can be assured of a safe movement of cargo.
What Is Customer Service
December 28th, 2007 — Business :: Sales / Service
Customer service usually refers to the organization’s efficiency to attend to the customers’ needs and wants. If an organization wants to excel in its services then they will have to make constant efforts to move ahead of the customer’s expectations. Business cannot be differentiated from customer service in any respect. The customer service of any organization decides whether the company is going to excel or decline. By now perhaps you might have learnt What Is Customer Service?